"Taste of Vanaras Sadda Adda" in Lucknow, India, is important to inform your customers about their rights and the procedures for addressing issues related to orders. Please note that this policy is a general template, and you should consult with a legal professional to ensure it complies with Indian laws and regulations.
Return and Refund Policy Overview :
At Taste of Vanaras Sadda Adda, we are committed to providing you with delicious food and excellent service. We strive to ensure your satisfaction with every order. However, we understand that issues may arise, and we are here to assist you with returns and refunds in accordance with applicable Indian laws.
Order Cancellation :
You may cancel your order without any charge if the cancellation is made before the food preparation process has started. Once the preparation has begun, we may not be able to cancel the order.
Incorrect or Incomplete Orders :
- If you receive an incorrect or incomplete order, please contact our customer support team immediately.
- We will take necessary steps to rectify the issue, which may include sending the missing items or providing a refund for the items that were not delivered correctly.
Quality and Freshness :
- We take utmost care to ensure that our food is of the highest quality and freshness.
- In case you are dissatisfied with the quality of the food you receive, please contact us within a reasonable time, and we will address your concerns.
Refund Eligibility :
Refunds will be considered in the following circumstances:
- Incorrect or incomplete orders.
- Poor quality of food.
- Delivery issues beyond your control.
Refund Process :
Refunds will be considered in the following circumstances:
- To request a refund, please contact our customer support team via phone or email within a reasonable time after receiving your order.
- We may request specific information or evidence to support your refund request.
- If your request is approved, we will process the refund using the original payment method as soon as possible.
Refund Timeline :
- Refunds typically take a certain number of days to process, depending on your payment method and bank. We will provide an estimated timeline when confirming your refund.
- We may request specific information or evidence to support your refund request.
- If your request is approved, we will process the refund using the original payment method as soon as possible.
Changes to Orders :
- Any changes to your order must be communicated to us before food preparation begins. Once preparation starts, changes may not be possible.
Contact Information :
If you have any questions or concerns regarding our return and refund policy, please contact us at:
Taste of Vanaras Sadda Adda
Sushma Niwas Sundar Nagar Saidpur Jagir Jankipuram ViStar Lucknow, Uttar Pradesh
Mobile no: +91 9838392594
Email id: restaurants.sada.adda@gmail.com